Contact and support

How can we help?

Reach Azan AI support for account access, billing questions, tool issues, bug reports, and product feedback.

Contact form

Send us a message

This form opens your email app with a prepared message to Azan AI support. It does not store your message or require a new backend service.

Support email

Email is the official support channel for Azan AI. We do not offer phone support, WhatsApp support, or live chat.

support@azanai.cloud

What to include

  • • The email address on your Azan AI account.
  • • The tool, page, order, or invoice involved.
  • • A short description of what you expected and what happened.
Support expectations

Clear details help us route your request

We review support messages by topic and context. Include relevant account, billing, or tool details so the team can investigate without unnecessary back-and-forth.

Account and access

Choose the matching category in the form and share enough detail for support to understand the issue.

Billing and credits

Choose the matching category in the form and share enough detail for support to understand the issue.

Tools and bugs

Choose the matching category in the form and share enough detail for support to understand the issue.

Helpful links

You may find an answer faster here

Review these support resources for common questions before sending a message.

FAQ

Find quick answers about Azan AI tools, credits, accounts, and common workflows.

Open FAQ

Billing help

Review billing guidance before contacting support about purchases or credits.

Open Billing help

Refund policy

Read the current refund policy for subscriptions, credit purchases, and technical issues.

Open Refund policy